Emotional Intelligence

Duration: One day

The Emotional Intelligence (E. I) module is designed to instruct people on emotional intelligence or an individual’s capacity to deal effectively with both their own and other people’s emotional needs. historically companies have focused on a candidate's intelligence or (I.Q level). However in recent times there has been a fundamental shift away from simple I.Q focus to E.I. because countess amounts of research has clearly shown that individuals with high levels of E. I am much more likely to both succeed in their own roles and get along with other individuals in their work environment. Individuals with high levels of personal E.I are therefore more attractive to potential employers.

Course Objectives:

  • Define Emotional Intelligence and the role that it plays in group dynamics
  • Identify the various aspects of emotional intelligence
  • Explore the consequences of low levels of E.I in a group setting
  • Understand ways of improving an individuals emotional intelligence


To whom it may concern,

I am writing this testimonial for Daniele Lima because apart from the Emotional Intelligence courses he has designed and run to great effect here at Bristol-Myers Squibb, I have also used his services with excellent results in a more pragmatic, one on one scenario where I needed a specific individual to understand the consequences of his actions both to himself and also in the context of the team and how it was effecting overall performance and morale.

I'm please to say that the discussions worked very well and caused both an increased awareness on the part of the individual and importantly, a change in his long held attitudes and behaviors.

I can therefore highly recommend Daniele in either providing course work to groups in this field, or specific coaching to individuals who are in need of having greater emotional insight into themselves and others.

Stephen Vanni
General Manager: Technical Operations Australia
Sigma ‐ Australia

This is a quick note to extend my sincere thanks for the Emotional Intelligence training you recently provided to me and the entire Sales Management group at Janssen-Cilag. You put together a very tailored, specific and ultimately highly effective program in a very short time frame.

Your friendly nature and good spirit made the program thoroughly enjoyable and informative on the day.

I very much look forward to working with you again in the future.

Kind Regards
William J. Hadjakis
Regional Sales Manager Victoria / Tasmania
Janssen-Cilag Pharmaceuticals

Completing this program may* qualify you for the nationally accredited unit of competency: PSPGOV516A Develop and Use Emotional Intelligence from the Diploma of Government.

Pricing and further information

If you are interested in developing your career in this area, call now for more information on this nationally accredited one day course. To discuss costs, venues and sales training dates:


  • Phone: +61 3 9576 8486

Please note all prices exclude 10% Sales Tax (GST).

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Contact Us

  • Phone: +61 3 9576 8486

22 Alfada Street
South Caulfield
VIC 3162 Australia

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